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Terms and Conditions


Purpose

This site is owned by TBL (Officestar) Ltd trading as The Bottom Line and registered in England (Reg. No. 4245653), with a registered address of 9 Ballinger Court, Berkhamsted, Herts. HP4 3BX, with an email address of sales@tblrirect.com

These terms & conditions are intended to define the rights and obligations of the parties in the sale of goods proposed on line between TBL (Officestar) Ltd and the customer. Any purchase of good fromm www.tbldirect.com assumes the customer is aware of and accepts these terms & conditions and that acceptance represents the customer's "digital signature".


Ordering & delivery

1.1 Goods supplied by TBL(Officestar) Ltd are delivered as correct and in perfect condition as per the items stated on the delivery note.
1.2 All goods must be checked at the time of delivery and signed for as correct. Any discrepancies found must be marked on the original note signed by that person inspecting.Failure to do so may result in loss of claim.
1.3 The word unexamined put on a delivery note at the time of delivery will not be accepted by this company and will invalidate any claim against this company for damage or shortage.Goods must be inspected at the time of delivery.
1.4 Any such discrepancy must be informed to this company within a forty-eight hour period from delivery, and followed by the same in writing within seven days.
1.5 If for any reason the purchaser requires goods to be returned, the purchaser will be liable to a 20% handling/restocking charge. However, if the cause of return is the fault of TBL (Officestar) Ltd no handling charge will be made. No returns will be accepted unless otherwise authorised by TBL (Officestar) Ltd and the correct documentation has been signed.
1.6 Goods being returned for any reason MUST be returned in their original packaging or no refund will be made.
1.7 The cost of returning goods to TBL (Officestar) Ltd is at the cost of the purchaser.


Invoicing & Payment

2.0 Invoices not paid for by credit card are due for payment as shown on the invoice.

2.1 All product prices, delivery charges and VAT charges will be clearly shown at time of checkout and prior to order confirmation

2.2 TBL (Officestar) Ltd reserve the right to vary prices at any time. 

2.3 Any queries regarding pricing on an invoice must be informed to this office within 14 days otherwise all claims will be null and void.
2.4 Title to goods supplied shall remain with TBL (Officestar) Ltd until they are paid for in full. Payment by cheque shall be deemed accepted when the cheque is cleared by the bank.

2.5 Where invoices are overdue and payment has not been received TBL (Officestar) Ltd reserve the right to charge interest on the debt at 4% over the bank base rate. THIS WILL BE IMPLEMENTED and charged to your account which will then become due for payment immediately.